Frequently Asked Questions |
Do I Have to Pay Sales Tax? |
| Do I have to pay sales tax? Currently, only South Carolina residents are responsible for sales tax. What forms of payment do you accept? We gladly accept Visa, MasterCard, American Express, Discover, or regular account payments all through PayPal. Do you accept payment by check/money order? No, not at this time. Can I track my shipment? Yes. All 93 Clothing packages are shipped with tracking numbers. You will receive a shipping confirmation email once payment has been cleared by your financial institution the package has been shipped. I haven't received my order yet! We apologize for the delay! If it's been more than 2 weeks since you placed your domestic order, or 3 weeks since you placed your International order, contact customer service. Please consult your tracking data and keep in mind that all orders will not ship until payment has been cleared by your financial institution before contacting us. If you don't like the idea of having to wait for a PayPal eCheck payment to clear (keep in mind that the delay is only while Paypal is waiting for your bank to send them the money) then you should set up your Paypal account to use a different payment method. Can you take orders over the phone? Unfortunately we cannot take phone orders at this time. Our number is dedicated to customer service only. What if an item is out of stock? Although every attempt is made to offer products that are currently in stock, we may go out of stock on certain items from time to time. In such a case, you will be notified by e-mail and we will ship the portion of your order that is in stock. The items that are not in stock will be cancelled from your order and you will not be charged for those items. Please check back as these items may come back in stock at a later time. What does "Preorder Only" mean? These are items that are not in stock yet and are available to preorder. This means that you can place your order and we will ship these items to you as soon as we do get them in stock. We will not charge your card until we have pulled the item and prepared it to be shipped to you. Can I return an Item? Yes. Please view the Orders & Shipping page for all of our returns policies. |
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